River Place Inn Pigeon Forge, Pigeon Forge

The hotel's rooms were in desperate need of remodeling, making it challenging for small kids to walk around and enjoy. It felt very outdated and not very clean. The service, however, was super friendly, from the front desk ladies down to the cleaning couple, though a bee's nest right outside the room was a concerning issue. The location of the hotel was the only positive aspect, perfect for walking to various attractions, although a bathroom door almost falling off was a safety hazard. The dining experience, included in the price, was within walking distance of a favorite breakfast spot, which was a plus. Overall, the facilities needed improvement, with fresh meat being a potential concern.

My stay at the hotel was a mix of positives and negatives. The location was fantastic, right in the heart of everything with easy access to attractions and dining options. However, the cleanliness of the rooms left much to be desired, with dirty linens hanging in the bathroom and lingering soap scum. The service was a bit of a hit or miss, with staff being friendly but also rude at times. Despite the drawbacks, the proximity to key spots and friendly service were highlights of the stay.

The hotel had a private balcony overlooking the river, which was a surprise, but the cleanliness of the rooms left much to be desired with old food found between the bed and nightstand. The service was friendly and accommodating, especially Ruby, but items left behind by previous guests were disappointing. The location was ideal for exploring the area, though the presence of duck poop and feathers outside was a drawback. The dining options were in walking distance, but the free Wi-Fi didn't work well. Overall, the hotel has its charm, but improvements are needed in cleanliness and maintenance.

The hotel is in a great location with easy access to attractions, but cleanliness in the rooms could be improved. It offers a nice place for kids to play but lacks proper cleaning standards. The service was helpful but had issues with check-out time and Wi-Fi accessibility. The location is the main positive aspect, but noise from the river may disturb. The dining experience was nearby and convenient, although Wi-Fi connectivity was an issue. The facilities were adequate but not exceptional.

I absolutely loved my stay at this hotel! The location was perfect, close to various attractions and with a peaceful river out back. The rooms provided great privacy and were a nice distance away from any noise. However, there were some issues with the service that affected my experience negatively.